Zoom vs Loom
Which does AI actually recommend? We asked ChatGPT, Claude and Gemini the questions real buyers ask about video conferencing tools.
The verdict
When buyers ask AI for recommendations, Zoom is recommended more often — scoring 90/100 vs 0/100.
Engine by engine
Zoom vs Loom: what the data says
When buyers ask AI assistants like ChatGPT, Claude and Gemini to recommend video conferencing tools, Zoom is recommended more often than Loom — scoring 90/100 for AI visibility versus 0/100. Zoom shows up in 90% of AI answers to real buyer questions; Loom shows up in 0%.
The gap is widest on ChatGPT, where Zoom is clearly favoured: Zoom is recommended 100% of the time and Loom 0%. Because each engine draws on different sources, a brand can lead on one and trail on another — which is why it pays to track all three rather than assume one result holds everywhere.
In practice, an AI assistant asked “What is the best video conferencing tool for small businesses?” is far likely to put Zoom on its shortlist. Loom is largely invisible in AI answers for video conferencing tools — and since these shortlists are increasingly where buying decisions start, that's a gap worth closing.
Frequently asked
Does AI recommend Zoom or Loom more?
Zoom. It scores 90/100 for AI visibility versus Loom's 0/100, based on how often ChatGPT, Claude and Gemini recommend each for video conferencing tools.
Which is more visible on ChatGPT — Zoom or Loom?
On ChatGPT specifically, Zoom is recommended 100% of the time and Loom 0% for video conferencing tools questions.
How is AI visibility measured?
Ranklisted runs the real questions buyers ask AI assistants about video conferencing tools across ChatGPT, Claude and Gemini, records whether each brand is recommended and where it ranks, and turns it into a 0–100 score. It's re-checked weekly.
Can Loom improve how often AI recommends it?
Yes. AI assistants recommend brands that are described consistently across third-party "best of" lists, reviews and comparison content. Building that presence raises the score over time — you can track the change weekly.